FAQs

Contacting the school

Your main point of contact with the school will be through your child’s form tutor. Any queries or concerns should be sent to them initially.

If you feel you’d like to speak to someone other than your child’s form tutor you can contact either the head of year or the head of year’s pastoral assistant. All contact details can be found on the school website.

If your child is too ill to attend school you should phone the main school number on the morning of your child’s absence.

What happens if my child feels unwell during the day?

If your child feels unwell during the day they should go and see Mrs Hill in the medical room at break or lunch, or if in a lesson, ask their teacher if they can go there. Mrs Hill will discuss how your child is feeling and ascertain if it is necessary to contact you. Sometimes a child just needs a quiet sit down after which they may be able to return to lessons. 

What do the students do for lunch?

We have a canteen area in which students can either eat their packed lunch or eat a school dinner purchased from the canteen.

Sackville uses a “cashless catering” system. Each student receives a personalised card that they use to buy their food, a bit like a credit card. This is a much quicker payment method, speeding up any queues. It also reduces the need for students to carry money on a regular basis. 

The cards can be topped up online, or in the finance department in school via cash or cheque.

 

What should I do if my child loses something?

Losing things at school is, unfortunately, part of school life, especially for excitable year 7s! Chances of reuniting students with their belongings increase dramatically if they are clearly labelled. In such a large school it can be hard to differentiate individual’s property; a clear name tag makes returning items much easier.

If your child has lost something they should check to see if it has been handed in to lost property by seeing Mrs Hill in the medical room. They should also retrace their steps and return to the classrooms/ changing rooms they have been to that day to see if they have left it there. They should do this on the day that they discover the loss. If this proves unsuccessful, it is sometimes worth checking with lost property again, after a few days have elapsed.

 

How can I check what homework my child is set?

Sackville uses a system called Show My Homework. This is an online system which can be accessed by students, parents and teachers. Each student, and parent, will receive their own username and password. You will be able to log in and check what homework your child has been set, an estimation for how long your child should spend on each homework task, and when it is due in. Show My Homework is also available as an app smart phones.

Your child will also be issued with a homework planner. Your child’s homework will also be recorded in their planner in case of any internet or computer problems which mean Show My Homework can’t be accessed. This planner can also be used as a dialogue between yourself and your child’s teachers. We encourage parents to check their child’s planner every week.

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